Careers at ONYX + ALABASTER | Interior Design Studio, Home Market & Coffee Lounge Opportunities in Franklin & Nashville, Tennessee

Open Positions

PROJECT MANAGER + CLIENT CONCIERGE // FT

We are seeking a highly organized, detail-oriented professional to support procurement, vendor relations, and installation logistics within a luxury residential interior design studio. This role is ideal for someone who thrives on organization, accountability, problem-solving, and delivering an exceptional level of service.

Compensation:Salary + full benefits

Experience Required: 5+ years of previous experience managing teams, schedules, budgets, products, vendors, and contractors; strong knowledge of luxury interior design and project management is mandatory.

Key Responsibilities

• Accurately place and manage all procurement orders, ensuring product specifications, quantities, pricing, and delivery information are correct.

• Maintain accurate purchase order tracking and reporting, proactively monitoring lead times, backorders, delays, and other potential issues.

• Collaborate with design team to coordinate re-selections for backordered, discontinued, damaged, or unavailable items in collaboration with the design team.

• Coordinate with warehouses to confirm receipt, inspect incoming goods, and manage deliveries, transfers, pickups, returns, and shipments.

• Manage damages, warranty claims, returns, refunds, credits, and resolutions through completion, maintaining clear documentation and follow-up.

• Serve as a key liaison between the design team, vendors, warehouses, installers, and accounting, communicating project status and issues promptly.

• Manage vendor relationships, trade accounts, line registrations, and vendor information while maintaining strong relationships with representatives.

• Assist with coordination of vendor site visits, appointments, and other vendor-related logistics as needed.

• Assist with installations and on-site project needs as required, working closely with designers and installers to identify and resolve issues.

• Maintain a high level of professionalism, organization, discretion, and client-service excellence while managing multiple projects and competing priorities.

• Communicate clearly, professionally, and proactively with all parties involved, including but not limited to: clients, vendors, contractors, internal design team, finance team, procurement team, and leadership team.

BARISTA // FT + PT

We have multiple roles available.

• Craft coffee | enjoys the craft and talent of curating an experience

• Customer Service | loves people + hospitality

• Professional | enjoys looking good + intentional guest conversations

Compensation: Hourly + Tips and full benefits for full-time
Experience Required: 1-2 years prior barista experience (non-negotiable)
Requirements: Outgoing personality who has a tenacity for hospitality, enjoys great conversation, a high-fashion and fast-paced environment and purpose in what they do.

FOOD + BEVERAGE DIRECTOR // FT

We are seeking an experienced, hospitality-driven Food + Beverage Director to lead the daily operations of an elevated coffee lounge and wine bar located within a luxury interior design studio in the heart of downtown Franklin, Tennessee.

This is more than a café management role—it's an opportunity to create an exceptional hospitality experience that complements a sophisticated design environment. The ideal candidate is passionate about specialty coffee, curated wines, exceptional guest service, and building a team that delivers memorable experiences.

This position requires a hands-on leader who thrives in both operational management and guest engagement.

Compensation: Salary, plus commission + full benefits

Experience Required: 5+ years of prior experience, previous experience managing teams, schedules, budgets, and inventory, strong knowledge of specialty coffee, food service operations, and wine

Responsibilities

• Oversee all daily food and beverage operations

• Lead, coach, schedule, and develop front-of-house staff

• Foster an elevated hospitality-first culture focused on exceptional guest experiences

• Manage inventory, purchasing, vendor relationships, and product ordering

• Develop and manage departmental budgets while monitoring food and beverage costs

• Curate creative seasonal coffee, beverage, and light food menus

• Select and maintain an elevated, approachable wine program

• Ensure compliance with all health department regulations, food safety standards, and alcohol service requirements

• Analyze sales, labor, and inventory data to improve profitability and operational efficiency

• Coordinate staffing and service for private events, design studio gatherings, and community experiences

• Maintain high standards for cleanliness, organization, and presentation

• Collaborate with ownership to continuously enhance the guest experience and grow the business

What You'll Help Create

This coffee lounge and wine bar is designed to be a gathering place where exceptional hospitality, thoughtful design, and community intersect. Every guest interaction should reflect the same level of care, beauty, and intentionality that defines our luxury interior design studio.

If you're passionate about hospitality, love leading teams, and enjoy creating memorable experiences in a beautifully curated environment, we'd love to meet you.

INTERN // FT + PT

We have multiple internships available.

• Interior Design | currently enrolled Jr. + Sr. Interior Design students, submit portfolio for consideration

• Marketing + Social Media | submit samples or profiles as proof of work

• Retail + Guest Service

Compensation: Minimum wage, coffee allowance + perks
Experience Required: 1-2 years prior experience/enrollment
Requirements: Portfolios and samples of work for creative roles are required. A letter of recommendation and cover letter for all applicants should include why your values, mission, and experience align with our brand, and your preference on PT/FT availability.