Careers at O+A
Be a part of something great.
At ONYX + ALABASTER, we believe that your purpose is where your skills, passions, and talents collide. We believe that creating design, coffee, and events can change lives through everyday experiences. Working on our team is not for the faint, fearful, or selfish. It is for the courageous, the fierce, and the friendly. We're looking for people who love people, enjoy exceptional service, and love doing something that matters with excellence.
Careers at ONYX + ALABASTER | Interior Design Studio, Home Market & Coffee Lounge Opportunities in Franklin & Nashville, Tennessee
Open Positions
INTERN // FT + PT
We have multiple internships available.
Interior Design | currently enrolled Jr. + Sr. Interior Design students, submit portfolio for consideration
Marketing + Social Media | submit samples or profiles as proof of work
Retail + Guest Service
Compensation: Minimum wage, coffee allowance + perks
Experience Required: 1-2 years prior experience/enrollment
Requirements: Portfolios and samples of work for creative roles are required. A letter of recommendation and cover letter for all applicants should include why your values, mission, and experience align with our brand, and your preference on PT/FT availability.
BARISTA // FT + PT
We have multiple roles available.
Craft coffee | enjoys the craft and talent of curating an experience
Customer Service | loves people + hospitality
Professional | enjoys looking good + intentional guest conversations
Compensation: Hourly + Tips and full benefits for full-time
Experience Required: 1-2 years prior barista experience (non-negotiable)
Requirements: Outgoing personality who has a tenacity for hospitality, enjoys great conversation, a high-fashion and fast-paced environment and purpose in what they do.
FOOD + BEVERAGE DIRECTOR // FT
We are seeking an experienced, hospitality-driven Food + Beverage Director to lead the daily operations of an elevated coffee lounge and wine bar located within a luxury interior design studio in the heart of downtown Franklin, Tennessee.
This is more than a café management role—it's an opportunity to create an exceptional hospitality experience that complements a sophisticated design environment. The ideal candidate is passionate about specialty coffee, curated wines, exceptional guest service, and building a team that delivers memorable experiences.
This position requires a hands-on leader who thrives in both operational management and guest engagement.
Compensation: Salary, plus commission + full benefits
Experience Required: 5+ years of prior experience, previous experience managing teams, schedules, budgets, and inventory, strong knowledge of specialty coffee, food service operations, and wine
Responsibilities
Oversee all daily food and beverage operations
Lead, coach, schedule, and develop front-of-house staff
Foster an elevated hospitality-first culture focused on exceptional guest experiences
Manage inventory, purchasing, vendor relationships, and product ordering
Develop and manage departmental budgets while monitoring food and beverage costs
Curate creative seasonal coffee, beverage, and light food menus
Select and maintain an elevated, approachable wine program
Ensure compliance with all health department regulations, food safety standards, and alcohol service requirements
Analyze sales, labor, and inventory data to improve profitability and operational efficiency
Coordinate staffing and service for private events, design studio gatherings, and community experiences
Maintain high standards for cleanliness, organization, and presentation
Collaborate with ownership to continuously enhance the guest experience and grow the business
What You'll Help Create
This coffee lounge and wine bar is designed to be a gathering place where exceptional hospitality, thoughtful design, and community intersect. Every guest interaction should reflect the same level of care, beauty, and intentionality that defines our luxury interior design studio.
If you're passionate about hospitality, love leading teams, and enjoy creating memorable experiences in a beautifully curated environment, we'd love to meet you.
DIRECTOR OF STRATEGIC PARTNERSHIP + SALES // FT
This role is for a seasoned professional who understands that true luxury is built on trust, consistency, and long-term relationships, not transactional selling.
Compensation: Commission-Only (High-Earning Potential)
Experience Required: 5+ years outbound B2B and B2C sales
Industry Background: Luxury, real estate, medical/pharma sales, high-ticket services, or comparable consultative sales environment.
Role Overview
The Director of Strategic Partnerships & Outbound Sales is responsible for proactively building and nurturing high-value referral relationships that drive qualified Interior design and furnishing clients to ONYX + ALABASTER.
This is a pure outbound, commission-only role designed for a self-directed sales professional who thrives on autonomy, accountability, and performance-based compensation.
You will represent the brand externally with polish, discernment, and integrity—opening doors, cultivating partnerships, and stewarding relationships that align with our standards and values.
Key Responsibilities
Outbound Business Development
Proactively identify, pursue, and cultivate strategic B2B relationships (builders, developers, real estate professionals, architects, private client advisors, clients, relocation firms, luxury service providers, etc.)
Consistently generate qualified introductions and opportunities for the design and furnishings teams
Maintain a disciplined outbound cadence (prospecting, follow-up, relationship nurturing)
Relationship Stewardship
Serve as a trusted ambassador of the ONYX + ALABASTER brand
Build long-term, mutually beneficial partnerships—not one-off transactions
Communicate clearly, professionally, and proactively with internal leadership
Pipeline & Performance Management
Track outreach, conversations, and conversions with accuracy and transparency
Own your pipeline and results with maturity and self-accountability
Collaborate with leadership to refine targeting and messaging as needed